Skip to content
Quick exit
  • Cymraeg
  • Reporting SARs
Leading the UK's fight to cut serious and organised crime
  • Who we are
    • Our mission
    • Our people
    • Our leadership
    • Governance and transparency
    • Inclusion, diversity and equality
    • Publications
  • What we do
    • What we investigate
    • Border vulnerabilities
    • Bribery, corruption and sanctions evasion
    • Cyber crime
    • Child sexual abuse and exploitation
    • Drug trafficking
    • Illegal firearms
    • Fraud
    • Kidnap and extortion
    • Modern slavery and human trafficking
    • Money laundering and illicit finance
    • Organised immigration crime
    • Operation Stovewood: Rotherham child sexual abuse investigation
    • How we work
    • Intelligence: enhancing the picture of serious organised crime affecting the UK
    • Investigating and disrupting the highest risk serious and organised criminals
    • Providing specialist capabilities for law enforcement
    • Supporting victims and survivors
  • News
    • All news
  • Careers
    • How to join the NCA
    • Applying and onboarding
    • Current vacancies
    • A day in the life
    • Benefits and support
  • Most Wanted
  • Contact us
    • Verify an NCA Officer
    • Complaints
  • Home >
  • Careers >
  • Vacancies >
  • Service Desk Analyst (24/7 and Day Teams)

Share this page:

Share this page:

Service Desk Analyst (24/7 and Day Teams)

Location: Leicester
Closing date: 06 February 2023

The department manages and supports internal IT services that are either specialist or operational on a 24/7 basis. The first point of contact is the Service Desk who own the issue or request and will drive it to completion within the department or beyond to our suppliers.

The aim is to maintain service provision, providing officers access to what they need, when they need it, wherever they are. Enabling officers to carry out their work and protect the community from Harm. Support for the Agency by the Agency.

Read the full job description and apply on the Civil Service Jobs website.

Number of posts: 2



Working pattern: Full-time

Job type: Administration, Information Technology



Grade: G6 (AO equivalent)

Salary: £20,000+

Reference number: 258910

Share this page:

TOP ˄
0370 496 7622
NCA general enquiries or to verify an NCA officer, available 24/7
Click CEOP logo: Advice, Help, Report
  • Who we are

  • Our mission
  • What we do

  • How we investigate
  • How we work
  • News

  • Most wanted

  • Careers

  • A day in the life
  • Current vacancies
  • Contact us

  • Operation Stovewood
  • Suspicious activity reports
  • Verify an NCA officer
  • Complaints

Follow us

  • Sitemap
  • Privacy and Cookie Policy
  • Terms and Conditions
  • Publications
  • Accessibility statement
© Crown Copyright
© Crown Copyright