The transition team work supporting projects to deliver new services into the operational environment in a seamless way. We work with a broad range of stakeholders to understand requirements so that services are secure and available from the day they go live. The team support projects through service design and act as the gate keepers at the operational readiness reviews to ensure all elements are ready to transition the service.
The Service Transition manager is responsible for:
• Service Design and Transition, overseeing the design aspects of a new Service and the transition from Projects into the production environment.